RPS Associates is an experienced firm that provides professional claim validation and claim review services to the UK insurance industry.

Our Mission

To provide a quality service to all our client insurers via our claims review process.

Company Profile

RPS Associates was established with experienced knowledge of the claim validation and claim review insurance market.  The founders have over thirty years experience and all claim staff, similarly are experienced operators.

For the Claimant

If you are a claimant, you are likely to be reading this because you received from us a letter confirming your Insurer has appointed us to assist undertake a review of your claim.

We always write to you, asking you to contact our office to arrange an appointment, for a claim review, part of your insurer's claim validation and on-going claim assessment process. It is important to avoid delaying the process of your claim, so if we write to you, please contact our office immmediately, to arrange an appointment.

We also write to you to confirm any agreed appointment. If you do not receive from us written confirmation of an appointment, you should contact our office, to avoid any mis-communication and you might be unaware of the correspondence, you might be asked to produce for for the review. To assist fulill the review, we would be grateful if you ensure that you have all the correct documentation that we might request, available for any appointed RPS review meeting. Without the correspondence there is a serious risk, we might be unable to complete the claim review. All our staff are CRB certified and all claim validation interviews are appointed, so we do not make unannounced visits. If you arrange an appointment with our office, one of our experienced and dedicated colleague's will visit you to assist complete the claim review. We do not disclose any of your details to any other party, unless legally required to do so.

At RPS we understand your reliance on your insurance policy benefits and we will ensure your insurer has available the review detail, generally within 48 hours. Upon receiving our letter, to avoid further claim delays we encourage you to contact our office and arrange an appointment, as soon as possible. If you require any further assistance or clarification please contact our office or if you prefer, your insurer.

Contact Information

Telephone

 

01245 473344

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